Official Documents

Privacy Policy kong77 – Your Personal Data Protection

Your privacy is our priority. This document transparently explains how kong77 collects, uses, stores, and protects your personal data — so you can play with peace of mind, free from concerns about the security of your information.

Updated: January 2026

This Privacy Policy ("Policy") describes the privacy practices of Kong77 ("Platform", "we") in handling the personal information you provide when registering, using, or interacting with our platform. By using Kong77 services, you agree to the practices described in this Policy. If you do not agree, please discontinue use of the platform.

01 Introduction

At Kong77, we understand that personal data is something of great value and sensitivity. The trust you place in us when registering as a member is not taken lightly. That is why we invest in best-in-class security infrastructure and enforce strict policies on how your data is managed.

This Privacy Policy is formulated in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and international best standards in user privacy management. We are committed to ensuring every aspect of your data processing is handled responsibly, transparently, and securely.

kong77 has never sold your personal data to third parties for marketing purposes. Your data is used solely to operate platform services and improve your experience.


02 Data We Collect

Kong77 collects various types of information depending on how you interact with our platform. Below is an overview of the data categories we collect:

Data Categories Examples of Information Primary Purpose
Personal Identity Full name, date of birth, identity card number Identity verification (KYC), fraud prevention
Contact Information Email address, phone number Account communications, transaction notifications
Financial Data Payment method details, transaction history Deposit and withdrawal processing
Technical Data IP address, device type, web browser Account security, fraud detection
Usage Data Game history, wagering habits, activity logs Responsible gaming, service improvement
Location Data General geographic location (based on IP) Jurisdictional legal compliance

We only collect data that is strictly necessary for the stated purposes. You may also voluntarily provide additional information, such as when contacting customer support or completing a survey.


03 How We Use Your Data

The data we collect is used for legitimate, pre-defined purposes. Kong77 will not use your data for any purpose beyond those stated below without first obtaining your consent.

  • Account Management: Creating, verifying, and managing your member account, including the required KYC process.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions on the platform securely and efficiently.
  • Service Communications: Sending important notifications related to your account, transactions, policy changes, and security information.
  • Fraud Prevention: Detecting and investigating suspicious activity to protect you and the integrity of the platform.
  • Responsible Gaming: Monitoring gaming behavior to identify signs of problem gambling and provide appropriate assistance in line with our commitment.
  • Service Improvement: Analyzing usage patterns in aggregate to improve user experience, platform performance, and gaming offerings.
  • Legal Compliance: Meeting applicable legal and regulatory obligations, including anti-money laundering (AML) reporting requirements.
  • Marketing (with consent): Sending promotional offers, bonuses, and new game updates — only if you have opted in to receive them.

You may withdraw consent to receive marketing communications at any time by contacting our support team or through your account settings.


04 Data Sharing

Kong77 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, there are limited circumstances in which we need to share your information with certain parties:

  • Payment Service Providers: Information required to process financial transactions is shared with trusted and regulated payment processors.
  • Technical Service Providers: Third-party vendors who help operate our platform infrastructure, data storage, and cybersecurity — all bound by strict confidentiality agreements.
  • Regulatory Authority: When required by law, court order, or official investigation by a competent authority.
  • Fraud Prevention: Limited information sharing with accredited identity verification and fraud prevention agencies.

All third parties we engage are required to comply with data security standards equivalent to our own and are prohibited from using your data for any purpose beyond what has been agreed.

Every data-sharing agreement with third parties is periodically audited by our internal security team to ensure ongoing compliance.


05 Cookies & Tracking Technologies

Kong77 uses cookies and similar tracking technologies to enhance your experience on the platform. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session management. These cookies cannot be disabled.
  • Functional Cookies: Saving your preferences such as language, theme, and display settings to deliver a more personalized experience.
  • Analytics Cookies: Helping us understand how users interact with the platform so we can make continuous improvements. This data is collected in aggregate and anonymized form.
  • Security Cookies: Detecting suspicious activity and helping protect your account from unauthorized access.

You can manage your cookie settings through your web browser settings. However, disabling certain cookies may affect platform functionality. Kong77 does not use third-party cookies for external advertising purposes.


06 Data Security

We take data security very seriously. kong77 implements comprehensive technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

  • 256-bit SSL Encryption: All data transmitted between your device and our servers is protected by industry-standard 256-bit SSL encryption.
  • Secure Storage: Sensitive data is stored on servers protected by layered firewalls and intrusion detection systems.
  • Access Control: Only authorized personnel with a legitimate business need are permitted to access your personal data.
  • Two-Factor Authentication: Additional protection is available for your account through two-factor authentication (2FA) to prevent unauthorized access.
  • Regular Security Audits: Our platform undergoes regular penetration testing and security audits conducted by independent experts.

While no system is ever completely risk-free, we continuously update our security measures in line with the latest threats to ensure the best possible protection for your data.


07 Data Retention & Deletion

Kong77 retains your personal data for as long as your account is active or as long as necessary to provide services to you. Retention periods are also subject to applicable legal and regulatory requirements.

  • Active Account Data: Retained for the duration of your active membership.
  • Financial Transaction Data: Retained for a minimum of 7 years in compliance with financial reporting and AML legal requirements.
  • Security Logs: Retained for 2 years for fraud investigation and security purposes.
  • Marketing Data: Deleted within 30 days after you withdraw your consent.

Once the defined retention period has elapsed, your data will be securely deleted or anonymised in a manner that prevents re-identification.


08 Your Privacy Rights

As a kong77 member, you have the following rights regarding your personal data under Malaysia's PDPA. We fully respect these rights:

Right of Access

You may request a copy of the personal data we hold about you at any time.

Right to Rectification

If your data is inaccurate or outdated, you may request a correction promptly.

Right to Erasure

You may request deletion of your data under certain circumstances, subject to our legal obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Portability

You may request your data in a structured, machine-readable format for transfer.

Access Restrictions

You may request that we restrict the processing of your data under certain circumstances permitted by law.

To exercise any of the above rights, contact our support team. We will respond to your request within 30 working days. In complex cases, we will notify you of any additional time required.


09 Children's Privacy

The kong77 platform is intended exclusively for individuals who are of age 18 years and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.

Should we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete the information and close the account in question. Parents or guardians who suspect an account may have been opened by a child under their care are encouraged to contact us right away.


10 Policy Amendments

Kong77 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or platform developments. Any material amendments will be communicated to members via in-platform notifications or registered email at least 14 days before the changes take effect.

The "Updated" date shown at the top of this page reflects the date this Policy was last reviewed. Continued use of the platform after any amendments take effect constitutes your acceptance of the latest version of this Policy.


11 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us:

Live Chat: Available 24/7 via the chat icon within the platform
Response time: Within 30 business days for privacy-related requests
Commitment kong77 Towards Your Privacy

More than just legal compliance — we genuinely prioritize the safety and privacy of every one of our members.

High-Level Encryption

Every bit of data moving between your device and kong77's servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions.

No Data Sales

Kong77 has never and will never sell your personal data to advertisers or third-party data brokers. Your data remains yours.

Control in Your Hands

You may access, correct, or request deletion of your data at any time. Your privacy rights are fully respected without the need for complicated procedures.

Malaysia PDPA Compliance

Our Privacy Policy is drawn up in accordance with the requirements of the Malaysia Personal Data Protection Act 2010, ensuring you are protected under the local legal framework.

Regular Security Audits

Our data security systems are reviewed and tested by independent experts on a regular basis to ensure there are no vulnerabilities that could be exploited by malicious parties.

Dedicated Privacy Support

Our support team is trained to handle privacy-related requests efficiently and with care. We value the trust you place in us.

Play Responsibly

Your Data is Safe. Your Experience, No Limits.

Now you know how we protect your privacy. Register today and enjoy a premium gaming experience at kong77 with complete confidence.

Your data is protected by 256-bit SSL encryption. Minimum age requirement: 18 years.

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