Terms and Conditions Kong77 – Platform Usage Guidelines

01 Acceptance of Terms

By accessing the Kong77 platform — whether via the website or mobile app — you automatically agree to comply with these Terms and Conditions, along with our Privacy Policy and Responsible Gaming Policy, which form part of this agreement.

Acceptance of these Terms is an absolute condition for using the platform. kong77 reserves the right to modify these Terms at any time, and such changes will take effect immediately upon being posted on the platform. It is your responsibility to review these Terms periodically.

02 Account Eligibility

To register and use the kong77 platform, you must meet the following eligibility requirements:

• Be at least 18 years old or the legal gambling age under the laws of your jurisdiction, whichever is higher.
• Not a citizen or resident of any jurisdiction that prohibits the use of online gambling platforms.
• Have full legal capacity to accept and be bound by these Terms.
• Not currently on any self-exclusion list from any gambling platform.
• Not registering as an agent, representative, or on behalf of any third party without prior written consent from kong77.

03 Registration & Account

Each individual is only permitted to register one (1) account only at kong77. Holding multiple accounts — whether under different names, email addresses, phone numbers, or payment details — is strictly prohibited and may result in the termination of all related accounts and forfeiture of balances.

During registration, you are responsible for:

• Provide accurate, complete and up-to-date information, including your full name, date of birth and contact details.
• Update your account information whenever any changes occur.
• Keep your account password secure and never share it with anyone.
• Notify kong77 immediately if you suspect any unauthorized access to your account.

Identity verification (KYC) is required before your first withdrawal is processed. Documents typically required include a valid identity card or passport and proof of the payment method used.

04 Deposits & Withdrawals

Kong77 supports a variety of payment methods popular in Malaysia, including FPX, Touch 'n Go eWallet, interbank transfers, and other digital methods listed on the platform. All deposits and withdrawals are processed in Malaysian Ringgit (MYR).

Deposit:

• Minimum and maximum deposit amounts depend on the chosen payment method and will be displayed during the deposit process.
• Deposit funds are typically credited to your account within minutes upon successful payment confirmation.
• Kong77 does not charge any processing fees for deposits; however, your bank or payment provider may apply their own charges.

Withdrawal:

• Withdrawal requests are processed within 5 minutes to 24 hours depending on the selected method and account verification status.
• Withdrawals can only be made to the same payment method used for the deposit, for anti-money laundering security purposes.
• Kong77 reserves the right to request additional documents before processing withdrawals that exceed certain limits.
• Any suspicious withdrawal attempts or those that conflict with our policy will be investigated before being processed.

05 Bonuses & Promotions

Kong77 offers a variety of bonuses and promotions to members from time to time, including welcome bonuses, weekly cashback, reload offers, and festive promotions. Each promotion is subject to specific terms stated on the Promotions us.

General terms applicable to all kong77 bonuses and promotions:

• Bonuses may only be claimed once per promotion unless otherwise stated.
• Wagering requirements (rollover) must be fully met before any bonus can be converted to cash or withdrawn.
• Kong77 reserves the right to cancel bonuses obtained through fraudulent means or promotion abuse.
• If there is any discrepancy between a translation or promotional summary and the original, the Bahasa Melayu version available on the platform shall be considered final.
• Kong77 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

06 Game Rules

All games available on the kong77 platform — including Live Casino, Slots, Sports Betting and bingo — are operated in accordance with their respective game rules as set by the relevant game providers. It is your responsibility to understand the rules of each game before playing.

• The outcome of all games is final and cannot be disputed unless there is clear evidence of a technical malfunction.
• In the event of a technical disruption during gameplay, kong77 will resolve the situation based on the system records saved.
• Confirmed wagers cannot be cancelled unless specifically permitted by the relevant game rules.
• The use of automated software or methods to play is strictly prohibited and may result in immediate account termination.
• Collusion between players to defraud the system or influence game outcomes is a serious breach of these Terms.

For sports betting, Kong77 reserves the right to void bets if the offered odds contain a significant error, or if the sporting event in question is cancelled, postponed, or played at a different venue than stated.

07 Responsible Gaming

Kong77 takes responsible gaming seriously and is committed to providing a safe gaming environment. We offer a range of self-control tools to help members manage their gaming activity wisely.

• Deposit Limit: Set daily, weekly or monthly deposit limits according to your budget.
• Wagering Limit: Limit the amount that can be wagered within a specified time period.
• Account Pause: Accounts can be temporarily paused for between 24 hours and 6 months.
• Self-Exclusion: Members who need an extended break may apply for permanent self-exclusion.

If you are concerned about your own gaming habits or those of someone you know, we encourage you to visit the Responsible Gaming us for more information and available support resources.

08 Security & Privacy

Kong77 uses 256-bit SSL encryption technology to protect all data transmitted between your device and our servers. Your personal and financial information is stored securely and accessed only by authorized personnel for platform operational purposes.

You agree not to:

• Share your account login credentials with any other party.
• Using malware, viruses or any code that could compromise the security of the platform.
• Attempt to access another member's account or Kong77's internal systems without authorization.
• Spreading misleading or false information about the platform.

Full details on how we collect, use and protect your personal data are available in our Privacy Policy us.

09 Account Restriction & Closure

Kong77 reserves the right to suspend or terminate any member's account without prior notice in the event of a breach of these Terms. Such action may be taken for reasons including but not limited to:

• Identity fraud or providing false information during registration.
• Holding multiple accounts.
• Abusing bonuses or promotions through dishonest means.
• Hacking, altering the platform's code or attempting to manipulate the gaming system.
• Money laundering or suspicious financial activity.
• Actions that compromise the safety or experience of other members.

Members who wish to close their account may do so by contacting our customer support team. Voluntary account closure requests will be processed within 48 hours.

10 Limitation of Liability

Kong77 is not liable for any loss or damage arising from:

• Service disruptions caused by factors beyond our control, such as internet outages, third-party server failures, or natural disasters.
• Unsatisfactory game results that occur under normal system operating conditions.
• Unauthorized access to your account resulting from your own negligence in safeguarding your login credentials.
• Changes in laws or regulations affecting the availability of the platform in your jurisdiction.

The kong77 platform is provided "as is" with our best efforts to ensure continuous availability. However, we make no guarantee that the platform will be entirely free of interruptions at all times.

11 Terms Amendment

Kong77 reserves the right to amend, modify, or replace these Terms and Conditions at any time at our sole discretion. Significant changes will be communicated to members via in-platform notifications or the registered email address.

The "Updated" date shown at the top of this document reflects the date of the latest amendment. It is your responsibility to review this page periodically. Your continued use of the platform after any amendment takes effect constitutes your agreement to the amended Terms.

12 Contact Us

If you have any questions, concerns or complaints regarding these Terms and Conditions, please contact the kong77 customer support team, available to assist you 24 hours a day, 7 days a week.